1. Order Processing Time

Orders are typically processed within 2-4 business days after payment confirmation. We only process and ship orders on business days (Monday to Friday), excluding weekends and public holidays. Any delays in processing will be communicated via email.

2. Shipping Methods & Delivery Times

We offer various shipping methods for timely delivery. Estimated delivery times vary based on your selected shipping method:

• Standard Shipping: 3-7 business days
• Express Shipping: 1-3 business days
• International Shipping: 7-15 business days

Please note that delivery times may vary due to location, customs regulations, and other factors.

3. Shipping Charges

Shipping fees are calculated during checkout based on your location and shipping method. We offer free standard shipping on orders over 300 Rupees within India. For orders below this threshold, shipping charges will apply.

International shipping fees vary and will be displayed at checkout.

4. International Shipping

We ship internationally to select countries. Shipping times and fees vary based on the destination. Any customs or import duties imposed by the destination country are the responsibility of the customer.

5. Tracking Your Order

Once your order is shipped, you will receive an email with tracking details, if available. You can use the tracking number to monitor your order's progress on the carrier's website.

6. Address Accuracy

Please ensure the accuracy of your shipping address during checkout. We are not responsible for delays or lost packages due to incorrect address information.

7. Lost or Stolen Packages

Rudra Remedies is not responsible for lost, stolen, or damaged packages in transit. If your package is lost or stolen, please contact the carrier using the tracking number for assistance.

8. Order Issues & Returns

For issues with your order or to request a return, please refer to our Refund Policy. For shipping inquiries, contact us at admin@rudraremedies.in

9. Shipping Restrictions

Currently, we do not ship to the EU and USA. Please verify shipping options at checkout to confirm availability.